Lessons from Management and Boxes

If you are in the U.S. than you know that the economy has changed.  We are now massivly focused on online and getting packages through the mail.  Due to the massive amount of different regulations from state to state companies are struggling to keep up with the change.  Many companies have moved from a brick-and-mortar store to a more e-commerce focused business almost overnight. This has changed the backend and in many cases the front end of many stores.  If this change is happening to your company or you are pondering moving to a larger e-commerce focused business then I want to go over some things that could save your business because they worked for mine.

Foot traffic is going to be lowered for most of the country in all of these brick-and-mortar stores.  In our business, this meant a total revamp of our company.  We ended up moving many of our staff into different positions and at different times in order to allow us to keep our staff. Since our front-end staff was no longer needed to sell directly to customers we transitioned them into working on our newly focused e-commerce section.  This was not as easy as we imagined it would be.  We have to not only train these employees to do shipping but we need the safe space.

Delivery concept. Boxes on pallet in the warehouse. 3d

When you are limited by rules and space is an issue you have to find a way to overcome that.  We now moved from foot traffic sales to almost all online.  This big switch meant that we needed to move our front-end store into a much smaller section.  The easiest way was to get a hold of the landlord and make sure it was fine to put in a temporary wall that took the floor space on the front end and made it much smaller.  We lowered the floor space by about half and started to create more space for everyone involved and the things we needed to place there.

We knew that we had to change and we made a priority to be able to store the products more efficiently and be able to find and move them in and out of our system more reliably.  See with a brick and mortar store display and showing products correctly takes priority.  The other thing to think about is to eliminate inventory issues such as theft.  That can ruin your number fast.  So in order to do this, we ended up ordering lots of shipping supplies in order to organize our new back-end store better. We looked up some articles and other staff remembered that most big box stores simply use cardboard bins that they ordered as shipping supplies.  It was a good plan. 

It is all about making things easy and workable.  So, we move the back end of the store into aisles that allowed us to use a numbering and letter system to categorize each product in more detail.  We had a good system but since our inventory was going to double and need to be a bit more efficient it was necessary.  The staff understood the system really quickly.  This was a wonderful thing because the alphabetical aisles and numbers for each shelf sped up each order gatherer in finding a product. With any luck, these tips will help you out.